Watch Opus Research and LumenVox Discuss Innovation for Contact Center and CX Professionals
In this Age of Digital Transformation, it is a major challenge for Contact Center and CX professionals just to keep voice-based resources up and running. Too often they buy into the view that customer care is moving to chat and text or “damned if they don’t” keep the voice channel up-to-date with the latest and greatest AI-infused technologies. Watch this on demand webinar to:
