The award recognizes LumenVox's:
Speed to Value
Typical total cost of ownership (TCO) reductions by as much as 35% annually.
Supports various monetization models and provides the flexibility to deploy on-premise or in any cloud.
Powerful Voice Experiences
High-performing, accurate voice experiences through a deep learning speech engine.
New languages and dialects that can be added in just weeks and scaled on any platform.
“The company continues to innovate across its core components and develop new functionalities that address key trends in the contact center industry growth.”
- Nancy Jamison, Industry Director, Frost & Sullivan