Discover how to make every second count with Call Progress Analysis
- Get Fewer Inbound Calls When customers receive up-to-date, relevant information, they do not need to contact an agent or phone the call center for important updates.
- Create Happier Agents CPA dramatically reduces inbound calls, reducing the workload of agents.
- Increase Efficiency With CPA, automated dialers can significantly contribute to operational cost savings.
- Improve Customer Satisfaction Accurately and efficiently delivering messages improves customer satisfaction and creates customers for life.
- Reduce Costs CPA significantly impacts the overall competitive advantage for call centers.
- Easy Integration It is easy to plug LumenVox CPA into both custom and standard applications.