Discover how to make every second count with Call Progress Analysis
Get Fewer Inbound Calls When customers receive up-to-date, relevant information, they do not need to contact an agent or phone the call center for important updates.
Create Happier Agents CPA dramatically reduces inbound calls, reducing the workload of agents.
Increase Efficiency With CPA, automated dialers can significantly contribute to operational cost savings.
Improve Customer Satisfaction Accurately and efficiently delivering messages improves customer satisfaction and creates customers for life.
Reduce Costs CPA significantly impacts the overall competitive advantage for call centers.
Easy Integration It is easy to plug LumenVox CPA into both custom and standard applications.
