Improve CX & ROI with Voice Technologies
speech-enable contact center applications with Avaya compliant speech recognition, text-to-speech and call progress analysis.
LumenVox Call progress analysis
Get the most out of Avaya Proactive Outreach Manager by ensuring message delivery with the integration of technology that is already successfully delivering over 500 million outbound calls per month.
lumenvox speech recognizer
Increase IVR containment by allowing callers to self-service. Automatic Speech Recognition converts spoken audio into text, providing users with a more efficient way to interact with automated systems.
Speech-enable your telephony platform or software application. Text-to-Speech provides the voice output for conveying information to callers - further assisting with containment.